Helpie FAQ

Helpie FAQ

  • What happens if the weather is bad?

    Unfortunately we cannot predict the weather. If the skipper determines the weather forecast for the weekend is not good enough, we will cancel the trip. If the trip is cancelled by us, you will receive a full refund or given the option to book another date. We get as frustrated as you when the weather is poor, however your safety is our priority. The skipper reviews the weather continuously and, should we need to cancel, you will be contacted no later than 12 hours before your trip is due.

  • What clothes should I wear?

    This is very dependent on what time of year you come out with us and what the weather is like. In summer, you should wear comfortable breathable clothes because if the sun’s out, it can be very warm. Remember to protect yourself from the sun and wear sun cream. 

    In winter you should wear thick, warm, waterproof clothes and bring along things like a woolly hat and gloves.

    And wear something you don’t mind getting a bit mucky! 

  • What are you doing to minimise the spread of COVID-19?

    The current pandemic has affected us all. In line with government guidelines, we have reduced the number of customers on board to 6. We also advise you to follow government guidelines and maintain social distance while on board. Please see our COVID-19 changes page for more detail.

  • Do I have to bring my own bait?

    Some experienced anglers do prefer to bring their own bait and if you do you will be able to use the bait station and all equipment we have. If you are a less experienced angler, bait can be provided and if you ask nicely, Kevin will prepare all your bait for you and put it on the hook. Our main goal is to ensure you have an enjoyable day so if you would like to get your hands dirty and learn how to prepare the bait, Kevin will be more than happy to show you.

  • Can I keep the fish I catch?

    Yes and no. We prefer to put fish back so they can fight another day and bring enjoyment to more people trying to catch them. However, if you would like to take a fish home for the BBQ or to cook up something special, you can. 

    There are exceptions though as the fish will need to be of a certain minimum size and some fish are protected species. If the fish is too small or is a protected species you will not be able to take them home. The skipper will be able to advise you should you catch something you want to keep.